Articles on: CMS

Webhook Events for Membership in details

Getting Started

This article will briefly cover the events and payloads called during a webhook event.

Event Name	When will it be triggered?
add-member	When any new user subscribes to the free plan or when a new team member is added.
update-member	When an existing member updates their email or name.
remove-member	When a user is removed from the member list
add-subscription	When a user purchases any paid plan
update-subscription	When any paid member downgrades to a free plan or changes from annually to monthly or vice versa
cancel-subscription	When a user cancels their subscription

Member Added

An add-member event is fired when new users subscribe to the free plan.

Information sent in the payload for an add-member webhook is summarised in the table below.

Payload

Property	Type	Description	Example
name	String	The name of the added member	“John”
email	String	The email address of the added member	abc@abc.com
userId	String	The added member’s User ID	644094d7f939e67758
eventName	String	Name of the event	add-member
eventId	String	The unique ID of the event	add-member-fj30fer
membership	Object	This object will contain the value of the membership information (E.g customerId, subscriptionId)

membership object properties:

Property	Type	Description	Example
customerId	String	The customer ID of the member added	cus_43fdf43nkkdf
subscriptionId	String	The Subscription ID of the member	subs_4e**** or null(if free member)
planId	String	The Plan ID of a member added will be Free	or null(if free member)
status	String	Status of the subscription
renewAt	Date	Date when the subscription is to be renewed
cancellationEffectiveDate	Date	Date when the cancellation will be effective

Member Updated

An update-member event is fired when an existing member updates their email or name.

Information sent in the payload for an update-member webhook is summarised in the table below.

Payload

Property	Type	Description
name	String	The updated name of the existing member
email	String	The updated email address of the existing member
userId	String	The member’s User ID
eventName	String	Name of the event
eventId	String	The ID of the event
membership	Object	This object will go to a payload containing the value of the membership

membership object properties:

Property	Type	Description
customerId	String	Customer ID of the member
subscriptionId	String	Subscription ID of the member
planId	String	The ID of the plan the user has subscribed to
status	String	Status of the subscription
renewAt	Date	Date when the subscription is to be renewed
cancellationEffectiveDate	Date	Date when cancellation will be effective

Member Removed

A member-removed event is fired when a user is removed from the member list.

Information sent in the payload for a member-removed webhook is summarised in the table below.

Payload

Property	Type	Description
name	String	The name of the removed member
email	String	The email address of the removed member
userId	String	The removed member’s User ID
eventName	String	Name of the event
eventId	String	The ID of the event
membership	Object	This object will go into a payload containing the value of the membership

membership object properties:

Property	Type	Description
customerId	String	Customer ID of the member
subscriptionId	String	Subscription ID of the member
planId	String	The ID of the plan the user had subscribed to
status	String	Status of the subscription
renewAt	Date	Date when the subscription is to be renewed
cancellationEffectiveDate	Date	Date when the cancellation will be effective

Subscriber Added

An add-subscription event is fired when a user purchases any paid plan

Information sent in the payload for an add-subscription webhook is summarised in the table below.

Payload

Property	Type	Description
name	String	The name of the new subscriber
email	String	The email address of the subscribed member
userId	String	The new subscriber’s User ID
eventName	String	Name of the event
eventId	String	The ID of the event
membership	Object	This object will go into a payload containing the value of the membership

membership object properties:

Property	Type	Description
customerId	String	Customer ID of the new subscriber
subscriptionId	String	Subscription ID of the new subscriber
planId	String	The ID of the plan the user had subscribed to
status	String	Status of the subscription
renewAt	Date	Date when the subscription is to be renewed
cancellationEffectiveDate	Date	Date when the cancellation will be effective

Subscriber Updated

An update-subscription event is fired when any paid member updates to a free plan or changes from an annual to a monthly subscription or vice versa.

Information sent in the payload for an update-subscription webhook is summarised in the table below.

Payload

Property	Type	Description
name	String	The name of the subscriber who updated their plan
email	String	The email address of the subscriber
userId	String	The new subscriber’s User ID
eventName	String	Name of the event
eventId	String	The ID of the event
membership	Object	This object will go into a payload containing the value of the membership

membership object properties:

Property	Type	Description
customerId	String	Customer ID of the subscriber
subscriptionId	String	Subscription ID of the subscriber
planId	String	The ID of the plan the user had updated to
status	String	Status of the subscription
renewAt	Date	Date when the subscription is to be renewed
cancellationEffectiveDate	Date	Date when the cancellation will be effective

Subscription Cancelled

An cancel-subscription event is fired when a user cancels their subscription.

Information sent in the payload for an cancel-subscription webhook is summarised in the table below.

Payload

Property	Type	Description
name	String	The name of the subscriber who canceled their plan
email	String	The email address of the subscriber
userId	String	The subscriber’s User ID
eventName	String	Name of the event
eventId	String	The ID of the event
membership	Object	This object will go into a payload containing the value of the membership

membership object properties:

Property	Type	Description
customerId	String	Customer ID of the subscriber
subscriptionId	String
planId	String	It will be updated to Free
status	String	Status of the subscription
renewAt	Date
cancellationEffectiveDate	Date

Code Sample when a Member is Added

{
  "name": "Abcd Efgh",
  "email": "ilaxvdzrflpbhsrqoi@tmmwj.net",
  "user_id": "6391774374eb6d00132cd44e",
  "role": "subscriber",
  "membership": {
    "planId": "FREE",
    "status": "INACTIVE",
    "customerId": null
  },
  "eventName": "add-member",
  "eventId": "635e21996b8dfb00d3d231d7-PLFKEHEFZ-DCISC"
}

Code Sample when a Member is Updated

{
  "name": "Abcd Efgh",
  "email": "abcd@abcd.net",
  "user_id": "6391774374eb6d00132cd44e",
  "role": "subscriber",
  "membership": {
    "planId": "FREE",
    "status": "ACTIVE",
    "customerId": null
  },
  "eventName": "update-member",
  "eventId": "635e21996b8dfb00d3d231d7-PLFKEHEFZ-DCISC"
}

Code Sample when a Member is Removed

{
  "email": "sami97abrar@gmail.com",
  "user_id": "63956e801a11150011a0057f",
  "role": "subscriber",
  "membership": {
    "planId": "FREE",
    "status": "INACTIVE",
    "customerId": "cus_Mxdd6rr03JN9JC",
    "subscriptionId": null,
    "renewAt": null,
    "cancellationEffectiveDate": null
  },
  "eventName": "remove-member",
  "eventId": "62c69bb8215fc200b029d395-YKOQ-IAZYYZKMUE"
}

Code Sample when a Subscriber is Added

{
  "name": "Abcd Efgh",
  "email": "abcd@abcd.net",
  "user_id": "6391774374eb6d00132cd44e",
  "role": "subscriber",
  "membership": {
    "planId": "MONTHLY",
    "status": "ACTIVE",
    "customerId": null
  },
  "eventName": "add-subscription",
  "eventId": "635e21996b8dfb00d3d231d7-PLFKEHEFZ-DCISC"
}

Code Sample when a Subscription is Updated

{
  "name": "Abrar",
  "email": "sami97abrar@gmail.com",
  "role": "subscriber",
  "membership": {
    "customerId": "cus_MxeQ8wVzEJJbVY",
    "subscriptionId": "sub_1MDj8ERFal0kIVZ7DuIXcACG",
    "planId": "price_1Lm9FGRFal0kIVZ7Q9RzMP8E",
    "status": "ACTIVE",
    "renewAt": 1702276526000,
    "cancellationEffectiveDate": null,
  },
  "user_id": "63956f7c1a11150011a00584",
  "eventName": "update-subscription",
  "eventId": "62c69bb8215fc200b029d395-EUNLSJKW-LWWJQE"
}

Code Sample when a Subscription is Cancelled

{
  "name": "Abrar",
  "email": "sami97abrar@gmail.com",
  "role": "subscriber",
  "membership": {
    "customerId": "cus_MxeQ8wVzEJJbVY",
    "subscriptionId": "sub_1MDj8ERFal0kIVZ7DuIXcACG",
    "planId": "price_1Lm9FGRFal0kIVZ7Q9RzMP8E",
    "status": "CANCELLED",
    "renewAt": "2023-12-11T06:35:26.000Z",
    "cancellationEffectiveDate": 1702276526000,
  },
  "user_id": "63956f7c1a11150011a00584",
  "eventName": "cancel-subscription",
  "eventId": "62c69bb8215fc200b029d395-QBLNYSZF-KTXYAY"
}

Adding Webhook for Membership Events

Updated on: 30/04/2025

Was this article helpful?

Thank you!

Webhook Events for Membership in details

Getting Started

Member Added

Payload

Member Updated

Payload

Member Removed

Payload

Subscriber Added

Payload

Subscriber Updated

Payload

Subscription Cancelled

Payload

Code Sample when a Member is Added

Code Sample when a Member is Updated

Code Sample when a Member is Removed

Code Sample when a Subscriber is Added

Code Sample when a Subscription is Updated

Code Sample when a Subscription is Cancelled

Related articles