> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.dorik.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Provide Customer Support to your clients # Getting Started Agency plan owners can integrate customer support or a live chat system to handle client queries. Agency clients can contact agencies directly from their Dashboards. This article will cover how agencies can integrate live chat support for their clients. --- # Configuring Customer Support To configure customer support as an agency owner, refer to the steps listed below: - Go to your Client’s site dashboard - Click on the **Advanced Configurations** (🛠️) option in the left panel. - Select **Agency Site Configuration** under the **Site Settings** section. - Choose the platform you would like to integrate from the `Chat Service Provider` dropdown. - Paste the embed script from your selected platform - Press the `Submit` button **Refer to the screenshot below:** ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_83y8nr.png) | From your end, you will see Dorik’s customer support on the right side of your screen, but your client(or invited member) will see the chat support which you have integrated. --- ## Integrating Whatsapp Widget with Elfsight To integrate a WhatsApp widget using Elfsight, copy the Elfsight installation code from [here](https://elfsight.com/blog/how-to-integrate-whatsapp-in-your-website/). In the CMS site dashboard, click **Advanced Configurations** (🛠️) in the left panel. Select **Agency Site Configuration** under **Site Settings**, choose **Elfsight** from `Chat Service Provider`, paste the code into the **`Script`** field, and click `Submit`. **Refer to the screenshot below:** ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_c4fip4.png) --- ## Integrating Crisp To integrate Crisp into your client’s dashboard, follow these steps: First, copy the installation code from Crisp by following this [link](https://help.crisp.chat/en/article/how-do-i-add-a-live-chat-to-my-website-10wcj3l/). Then, select Crisp from the **Chat Service Provider** option and paste the installation code into the `Script` field. ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_lk1say.png) --- ## Integrating Intercom To learn how to integrate Intercom into your client’s dashboard, first copy the integration code from Intercom by following this [link](https://www.intercom.com/help/en/articles/168-install-intercom-for-users-on-web). Then, select `INTERCOM` from the Chat Service Provider option and paste the installation code into the `Script` field. ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_16bfwhl.png) --- ## Integrating Freshchat To learn how to integrate Freshchat into your client’s dashboard, first copy the integration code from Intercom by following this [link](https://support.ultimate.ai/hc/en-us/articles/360020358680-Install-on-your-Website-Freshchat). Then, select `FRESHCHAT` from the **Chat Service Provider** option and paste the installation code into the `Script` field. ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_15hyhpw.png) --- ## Integrating HelpScout To integrate HelpScout into your client’s dashboard, start by copying the integration code from **HelpScout** using this [link](https://docs.helpscout.com/). Next, choose **HelpScout** from the **Chat Service Provider** option and paste the installation code into the `Script` field. ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_1u03gyn.png) --- ## Integrating HubSpot To add HubSpot to your client’s dashboard, begin by copying the integration code from HubSpot via this [link](https://knowledge.hubspot.com/). Then, select **HubSpot** from the **Chat Service Provider** menu and enter the code into the `Script` field. ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_6lyd9k.png) --- # Integrating LiveChat To learn how to integrate LiveChat into your client’s dashboard, first copy the integration code from LiveChat by following this [link](https://www.livechat.com/help/setting-up-livechat-on-your-website/). Then, select `LIVECHAT` from the **Chat Service Provider** option and paste the installation code into the `Script` field. ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_14yxm3l.png) --- # Integrating Tidio To integrate **Tidio** into your client’s dashboard, start by copying the integration code from **Tidio** using this [link](https://www.tidio.com/blog/add-chat-to-website/). Next, choose **`Tidio`** from the **Chat Service Provider** option and paste the installation code into the `Script` field. ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_1muvria.png) --- # Integrating Tawk To add **Tawk** to your client’s dashboard, begin by copying the integration code from **Tawk** via this [link](https://www.create.net/support/tawk-to-live-chat). Then, select **`TAWK`** from the **Chat Service Provider** menu and enter the code into the `Script` field. ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_nqkm3.png) --- # Integrating Elfsight To learn how to integrate **Elfsight** into your client’s dashboard, first copy the integration code from Elfsight by following this [link](https://elfsight.com/tutorials/how-to-add-live-chat-to-website/). Then, select `ELFSIGHT` from the **Chat Service Provider** option and paste the installation code into the `Script` field. ![](https://storage.crisp.chat/users/helpdesk/website/cf1fc9cc00911000/image_c4fip4.png) --- # Testing the Client's End Your client will have the option to contact you through the chat support that you integrate. To test this, follow the steps listed below: - Go to **Team Members** under Style and Settings - Click on the **+ Invite Member** button - Use a unique email address on the **Email Address** input field (any mail address will do other than the one you used to purchase the Agency plan) - Check your mail inbox and open the mail you receive from your website - `Right-click` on the **Accept Invite** button on the mail - Choose **Open in Incognito Window** - You will be logged in as your client - The **Chat Support** option can be seen on the bottom-right of your Dashboard --- --- # Related Articles [Agency Site Configuration](/en/article/agency-site-configuration-90iop5/) [Add agency branding](/en/article/add-agency-branding-14bewvx/)